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Kiingo AI for Zoom

Overview

Kiingo AI for Zoom is an AI-powered meeting intelligence application that connects to your Zoom account to analyze meetings, generate insights, and automate follow-up workflows. The Application processes meeting recordings, transcripts, metadata, and chat messages to help your team capture decisions, track action items, and make the most of every meeting.

Getting Started

1. Install the Application

Install Kiingo AI for Zoom from the Zoom App Marketplace. Click Add or Install and follow the prompts to authorize the Application.

2. Authorize Zoom Access

During installation, you will be prompted to authorize the Application via Zoom's OAuth 2.0 flow. The Application will request access to the following scopes:

  • Meeting recordings: access to cloud recordings and transcripts;
  • Meeting metadata: access to meeting titles, schedules, and duration;
  • Participant information: access to participant names, attendance, and roles;
  • Chat messages: access to in-meeting chat messages;
  • User profile: access to your Zoom profile for authentication.

You can review and modify these permissions at any time from your Zoom account settings.

3. Enable Cloud Recording

For the Application to process meeting recordings and generate transcriptions, you must have cloud recording enabled in your Zoom settings. The Application does not have access to local recordings stored on your device.

To enable cloud recording:

  • Sign in to the Zoom Web Portal;
  • Navigate to Settings > Recording;
  • Toggle on Cloud recording.

4. Notify Meeting Participants

You are responsible for informing meeting participants that the meeting will be recorded and processed by AI. Many jurisdictions require explicit consent for recording. We recommend:

  • Enabling Zoom's built-in recording consent notification;
  • Verbally informing participants at the start of each meeting;
  • Including a notice in meeting invitations when appropriate.

Features

Meeting Transcription

The Application automatically transcribes cloud-recorded meetings using AI-powered speech recognition. Transcriptions include speaker identification and timestamps. Note that automated transcription may contain errors, especially with technical terminology, accents, or overlapping speech. Always review transcriptions for accuracy.

AI Meeting Summaries

After a meeting is recorded and transcribed, the Application generates a concise summary highlighting key discussion points, decisions made, and topics covered. Summaries are generated automatically and can be reviewed in your Kiingo dashboard.

Action Item Extraction

The Application identifies and extracts action items from meeting content, including task assignments, deadlines, and follow-up commitments. Extracted action items can be reviewed and exported.

Meeting Analytics

View analytics and insights across your meetings, including participation patterns, meeting frequency, topic trends, and team engagement metrics.

Workflow Automation

Configure automated workflows triggered by meeting events, such as:

  • Automatically sending meeting summaries to participants;
  • Creating tasks in integrated project management tools;
  • Scheduling follow-up meetings based on action items;
  • Sending reminders for outstanding action items.

Data Handling

What Data We Access

The Application accesses meeting recordings, transcripts, meeting metadata (titles, times, duration), participant information (names, emails, attendance), and in-meeting chat messages. For a complete list, see our Privacy Policy.

How Data Is Stored

All data is encrypted in transit (TLS/SSL) and at rest (AES-256). Data is stored on secure cloud infrastructure with role-based access controls. We retain Zoom Data only for as long as your connection is active, plus a reasonable grace period after disconnection.

How to Delete Your Data

You can request deletion of your data at any time by contacting privacy@kiingo.com. You can also disconnect the Application from the Zoom App Marketplace, which will trigger data deletion in accordance with our Privacy Policy.

Disconnecting the Application

To disconnect Kiingo AI for Zoom:

  • Sign in to the Zoom App Marketplace;
  • Navigate to Manage > Installed Apps;
  • Find Kiingo AI for Zoom and click Uninstall;
  • Confirm the uninstallation.

Upon disconnection, the Application will cease accessing your Zoom Data and will delete or anonymize stored data in accordance with our Privacy Policy.

Requirements

  • An active Zoom account (Pro, Business, or Enterprise plan recommended for cloud recording);
  • Cloud recording enabled in Zoom settings;
  • A modern web browser (Chrome, Firefox, Safari, or Edge);
  • Authorization to install third-party applications on your Zoom account.

Support

If you need help or have questions, visit our Support page or email support@kiingo.com.

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