Frequently Asked Questions

Everything you need to know about AI enablement, why AI projects fail, and how Kiingo helps organizations build real capability.

Common Questions About AI Training

We're not technical—can we really do this?

Yes, and that's exactly who this is for.

AI enablement equips your entire organization with practical skills—no coding required. If you can use email and a web browser, you can learn to use AI effectively. We teach in plain English, focusing on real applications you'll actually use. Our bootcamp is designed for business professionals, not engineers.

Most of our graduates had no prior AI training. Based on internal Kiingo data.

What would my team actually use AI for day-to-day?

Yes, and the use cases span every department.

According to Wharton's 2025 AI Adoption Report, the most common enterprise use cases include data analysis, content creation, and research synthesis.

Sales & Marketing

  • Proposal and pitch deck generation
  • Email sequence writing
  • Competitive research synthesis
  • Social media content creation

Operations

  • Process documentation
  • Meeting summarization
  • SOP creation and updates
  • Report generation

Finance & Accounting

  • Financial analysis narratives
  • Budget variance explanations
  • Audit preparation
  • Expense categorization

HR & People

  • Job description writing
  • Interview question generation
  • Policy document drafting
  • Training material creation

Legal & Compliance

  • Contract review and summarization
  • Regulatory research
  • Policy comparison analysis
  • Compliance checklist creation

Executive Leadership

  • Board presentation drafts
  • Strategic analysis synthesis
  • Communication messaging
  • Industry trend analysis

Data analysis is the most common enterprise AI use case. (Wharton 2025)

We bought AI tools already—isn't that enough?

Yes, you have tools, but tools aren't the bottleneck.

Implementation is deploying AI tools. Adoption is getting people to use them consistently. Enablement is building the organizational capability—skills, mindset, processes—that makes adoption stick and scale. Most companies focus on buying tools while ignoring the capability to use them, which is why adoption stalls.

74% of companies struggle to scale AI value because they focus on technology instead of people. (BCG)

Do we really need an internal 'AI Champion'?

Yes, and they're the key to sustainable adoption.

An AI Champion is an internal employee who becomes your organization's AI expert. They identify new use cases across departments, train colleagues, troubleshoot problems, and drive adoption after formal training ends. Every Kiingo bootcamp develops 1-3 Champions who become the hub of your AI capability. They receive ongoing support through monthly peer groups where they learn from other companies and stay current on emerging capabilities.

Companies with internal AI Champions see significantly higher sustained usage rates. Based on internal Kiingo data.

Where does a company like ours even start with AI?

Yes, and there's a clear progression—companies that skip phases typically fail.

Phase I: LLMs for Efficiency
ChatGPT, Claude for writing & research

Direct interaction with AI for daily tasks

Saves 30 min to 2 hours daily
Phase II: Process Automation
Connecting AI to workflows

Automated data processing and reports

Systematic efficiency gains
Phase III: Agentic AI
Digital assistants & autonomous agents

Complex multi-step task automation

Strategic transformation

Kiingo bootcamps focus on Phase I—building the foundation of AI fluency that makes Phases II and III possible.

Most companies that skip straight to automation fail—teams need the mental models first.

Understanding the Barriers

We've seen other companies waste money on AI—why would this be different?

Yes, and you're right to be skeptical.

According to BCG research, about 70% of AI implementation challenges stem from people and process issues—not technology. Companies buy expensive AI tools, run pilots that go nowhere, and wonder why adoption stalls. The problem isn't the technology—it's organizational readiness. We focus specifically on the 70% that other approaches ignore.

74% of companies struggle to scale AI value because they focus on technology instead of people. (BCG)

We've invested in AI tools—shouldn't we be seeing results by now?

Yes, and here's why you're not.

The 10-20-70 model explains it: successful AI adoption requires 10% algorithms, 20% technology, 70% people and processes. Most companies invert this—pouring resources into tools while ignoring behavior change, training, and workflow integration. You can have the best technology in the world, but if your people can't use it effectively and your processes don't support it, you'll never see ROI.

Kiingo focuses specifically on the 70% that determines whether AI succeeds or fails. (BCG 10-20-70 Model)

I've tried AI and the results weren't that great—what am I doing wrong?

Yes, and it's almost certainly one of five fixable issues.

Common Barriers to Good AI Results:

  • Behavioral: You haven't established a habit of remembering to use AI for your problems
  • Use case selection: You're asking AI to do things outside its circle of competence
  • Model/Technology: Wrong model selection or misunderstanding of model limitations
  • Prompt engineering: Not exploring the problem space effectively—how you ask matters
  • Context: Too much, too little, or wrong information in your prompts

The bootcamp addresses all five systematically—building habits, selecting appropriate use cases, understanding model capabilities, teaching effective prompting, and integrating AI into your actual workflows.

Trained users complete tasks 25% faster with 40% higher quality. (Harvard Business School)

How do we know if our company is actually ready for AI?

Yes, and readiness comes down to eight organizational pillars.

Governance: AI use policies and security protocols. Vision & Strategy: Clear AI roadmap tied to business goals. Use Cases: Role-specific applications that solve real problems. Learning: Structured, ongoing training. Incentives: Behavior change rewards. Psychological Safety: Addressing "Will AI take my job?" fears. Lead by Example: Executives actively using AI. Accountability: Clear ownership of AI adoption progress.

Companies strong in all 8 pillars see 5-10x higher adoption rates.

Ready to avoid the common AI adoption pitfalls?

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What Makes Us Different

How is Kiingo different from the dozens of other AI consultants?

Yes, and here's what sets us apart: we make ourselves unnecessary.

Key Differentiators:

  • Speed: 6 weeks to measurable ROI vs. 12+ months for typical consulting engagements
  • Focus: We address the 70% (people and process) that determines whether AI succeeds
  • Independence: We build your internal capability—our goal is to make ourselves unnecessary
  • Honesty: No snake oil. We're brutally honest about what AI can and cannot do
  • Platform-agnostic: Transferable skills, not tool-specific training—when GPT-6 launches, your team adapts instantly

Our clients see ROI within 6 weeks, not 12+ months like typical consulting engagements.

What exactly happens in the bootcamp—is it just videos?

Yes, there are videos, but the real value is the live, hands-on work.

What's Included:

  • Weekly 90-minute live workshops: Demo → Strategy → Practice
  • Office hours twice weekly for personalized support
  • Asynchronous video modules for foundational content
  • Bring Your Own Use Case (BYOUC) for business-specific application
  • 15-20 documented workflows for your specific role and industry
  • Custom prompt library tailored to your team
  • Resource Vault access with 200+ templates
  • Leadership Strategy Session: AI roadmap and executive alignment

This isn't training—it's capability transfer. When we leave, your team keeps building without us.

Trusted by 1,300+ executives across 300+ companies.

What happens after the bootcamp ends—do we just figure it out on our own?

Yes, you can—but you don't have to.

The AI Champions Peer Group is a monthly 4-hour forum where your Champions learn from other companies, stress-test ideas, and stay current on AI capabilities. Each session includes AI landscape updates, peer problem-solving, hands-on exercises, and new techniques. Members get Resource Vault access with fresh prompts, templates, and automation blueprints, plus community channels and office hours with Kiingo experts.

Unlike any competitor offering—ongoing support that keeps your AI capability current.

Can't we just learn this from YouTube or free resources?

Yes, you can try—but here's why it rarely works.

  • Context matters: Generic tutorials don't translate to your actual workflows and specific data
  • No accountability: Without deadlines and peer pressure, adoption stalls—we track measurable progress weekly
  • Knowledge stays in heads: Every workflow we build is documented, tagged, and searchable from day one
  • No peer learning: The cohort format creates a community that outlasts the bootcamp
  • No tangible output: You're paying for 15-20 documented workflows that deliver ROI immediately

Our bootcamp delivers 15-20 documented workflows specific to your business—not generic tutorials.

What if the tools change? Won't the training become obsolete?

Yes, the tools will absolutely change—and that's exactly why we teach principles, not just buttons.

Your people learn how to learn AI. We focus on transferable skills: effective prompting, understanding model capabilities, identifying appropriate use cases, and building workflows. When GPT-6 launches or a new tool emerges, your team adapts instantly because they understand the fundamentals.

The AI Champions Peer Group keeps you current—you're learning from other executives dealing with the same changes in real time, not relying on tutorials from 6 months ago.

Platform-agnostic training means your skills transfer to any AI tool, current or future.

We think we need custom AI built for our specific needs.

Maybe—but 90% of companies that think they need custom AI actually need better prompting and workflows with existing tools.

The AI labs are spending billions on R&D. Unless you have a truly unique use case, you're better off riding what they build. Most "custom AI" projects fail because companies jump to building before mastering what's already available.

Start with off-the-shelf tools and proper training. If you actually hit the limits, then consider custom solutions. Our bootcamp helps you identify whether you genuinely need custom AI or just need to use existing tools more effectively.

We can review custom implementation projects on a case-by-case basis. Contact us to discuss your specific needs.

Most companies see 5-15 hours saved weekly using existing AI tools with proper training—no custom development required.

What You Can Expect

How quickly will we actually see results from this?

Yes, and faster than you'd expect—wins from day one.

Our bootcamp creates immediate efficiency gains starting in the first session—we focus on practical, high-impact implementations that your team can use immediately.

Day 1
First wins delivered
6
Weeks to measurable ROI
15-20
Documented workflows delivered

Most employees recoup their time investment within the first 2 weeks.

What's the actual dollar impact—can you put a number on it?

Yes, and the math is straightforward.

30 minutes to 2 hours saved daily per employee. For a 50-person team at $50/hour, that equals $325,000 in annual value.

40%
Higher quality results with AI
25%
Faster task completion
35%
Productivity boost for less experienced workers

Harvard Business School research found consultants using AI completed tasks 25% faster with 40% higher quality—and lower performers saw the biggest gains.

50 employees × 30 min/day × $50/hr = $325K annual value. (Harvard Business School)

Are we already behind? What are other companies doing with AI?

Yes, the gap is widening—but it's not too late to catch up.

According to Wharton's 2025 AI Adoption Report, 82% of enterprise leaders now use Gen AI weekly (up from 37% in 2023), with 46% using it daily. The productivity gap between AI-proficient and AI-struggling employees is widening. Yet 89% believe Gen AI augments rather than replaces work. The companies pulling ahead aren't buying more tools—they're building more capability.

82% of enterprise leaders now use Gen AI weekly—up from 37% in 2023. (Wharton 2025)

We tried AI tools before and it didn't stick—what's different now?

Yes, and you're not alone—74% of companies have the same experience.

According to BCG research, common failure modes include: (1) Tool-first thinking—bought software without building capability. (2) Pilot purgatory—small experiments that never scaled. (3) No accountability—training happened but habits didn't form. (4) Fear-based resistance—employees worried about job security. (5) Wrong use cases—tried AI on tasks it can't do well.

Kiingo's structured approach addresses all five: we build habits, create accountability, select appropriate use cases, address fears directly, and focus on the 70% that determines success.

We address all 5 common failure modes that cause AI initiatives to stall. (BCG)

We're waiting to see how AI develops before making a big investment.

That made sense 18 months ago. The tools are here now.

While you wait, your competitors are building capability. That's not just a gap—it's an accelerating one. The question isn't whether AI will matter—it's whether you'll be ready when the pressure hits.

The AI Champions Peer Group is designed for people who want to figure this out together, not people who have it all figured out. You don't need to wait for AI to "settle down"—you need to build the capability to adapt as it evolves.

82% of enterprise leaders now use Gen AI weekly—up from 37% in 2023. The gap is widening. (Wharton 2025)

Is this just going to be another initiative that fizzles out?

Here's what we've learned: there's a productivity dip in the first few weeks.

People get slower before they get faster—this is the "J-Curve" of AI adoption. Many initiatives fail because companies abandon ship during that dip. Knowing it's coming, and having support through it, is what separates lasting adoption from abandonment.

The AI Champions Peer Group is specifically designed to get you through that dip. You're not alone—you have peers experiencing the same challenges and experts who've guided hundreds of companies through this transition.

Companies with ongoing support structures see significantly higher long-term adoption rates than one-time training.

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Addressing the Human Side

Our leadership team is nervous about AI—is that normal?

Yes, and there are actually three types of fear you need to address.

Leadership Fear

  • "Am I falling behind?"
  • "Where do I start?"
  • "Everyone seems to understand AI better than I do."
  • "What if there's no ROI?"

Employee Fear

  • "Will AI take my job?"
  • "Do I have the right skills?"
  • "What if I can't learn this?"
  • "Am I already too far behind?"

Company Fear

  • "Will we be obsolete?"
  • "Competitors are using AI and we're not."
  • "Unclear ROI from AI investments."
  • "Fear of 'AI slop' damaging our brand."

Fear creates resistance, and resistance kills adoption. The solution is structured enablement that addresses all three fears directly.

Fear creates resistance—but structured training builds lasting confidence. Based on internal Kiingo data.

Won't this create a gap between employees who get it and those who don't?

Yes, the gap is real—but AI actually helps your lower performers catch up.

Harvard Business School research found that low performers using AI saw 43% improvement vs. 17% for top performers—AI levels the playing field for those who learn to use it. Without proper support, teams resist or use "shadow AI" without sharing learnings. The solution isn't choosing one fear—it's addressing both through structured enablement that positions AI as augmentation, not replacement.

Low performers see 43% improvement with AI vs. 17% for top performers—AI levels the playing field. (Harvard Business School)

What if employees resist or sabotage the AI initiative?

Yes, resistance is common—here's how to prevent it.

According to BCG's AI at Work 2025 survey, employees at organizations undergoing AI-driven changes worry about job security at significantly higher rates, creating resistance that executives struggle to manage. Four strategies that work:

  • Frame AI as augmentation enabling more meaningful work
  • Train everyone together—training half the company kills adoption (peer pressure works both directions)
  • Leverage enthusiastic employees (35-44 age group shows highest enthusiasm) as AI champions
  • Provide formal training—employees with 5+ hours of hands-on AI training show significantly higher adoption rates

Psychological safety around AI experimentation significantly increases adoption rates. Based on internal Kiingo data.

What if our employees are genuinely afraid AI will take their jobs?

Yes, and fear is completely normal—many employees share this concern.

Fear-based resistance is one of the top adoption killers, but it's addressable. Our bootcamp includes specific fear-reduction components: Week 1 addresses "Will AI take my job?" directly. We use concrete examples that show AI handling tedious work while humans do the thinking. We demonstrate that AI-skilled employees become more valuable, not expendable.

Trainees consistently report increased confidence after completing the program. Based on internal Kiingo data.

Logistics & Fit

We're not a tech company—is this really for us?

Yes, and you're exactly who we designed this for.

No technical expertise required. If you can use email and a web browser, you can learn to use AI effectively. We teach in plain English, focusing on practical applications. We start with human-in-the-loop workflows—technical help is available via office hours for those who want to go deeper.

Most of our graduates had no prior AI training. Programs work for companies from 10 to 10,000 employees. Based on internal Kiingo data.

Does this work for our industry, or is it too generic?

Yes, and AI adoption is a behavior change challenge—not an industry-specific problem.

We work with professional services, finance, accounting, legal, real estate, manufacturing, healthcare, technology, retail, construction, and more. If your team writes emails, creates documents, analyzes data, or communicates with customers—AI can help. The use cases vary by department, but the skills transfer across any industry.

We have pre-built customization modules for law, consulting, finance, real estate, manufacturing, and professional services.

Our team is already stretched thin—how much time does this actually take?

Yes, and that's exactly why we designed it to fit busy schedules.

90 minutes weekly for 6 weeks—less time than most employees waste on tasks AI could handle in a single week. Office hours twice weekly for additional support. 30-60 minutes practice between sessions. Total: 15-20 hours over 6 weeks. Compare that to the 15+ hours per week AI can save once your team is proficient.

Total time investment: 15-20 hours over 6 weeks. Most employees recoup this in saved time within the first 2 weeks.

We're fully remote—can we still do this?

Yes—all programs are delivered virtually via live video sessions.

This allows us to work with companies nationwide without travel costs or scheduling complexity. We've trained 1,300+ executives this way across 300+ companies. In-person options are available for corporate engagements upon request.

1,300+ executives trained virtually across 300+ companies.

Some of our team already uses ChatGPT—won't this be redundant for them?

Yes, they may use it, but there's a significant gap between casual users and trained users.

Harvard research shows trained users complete tasks 25% faster with 40% higher quality—most "AI users" haven't unlocked this potential. They've tried ChatGPT for a few tasks but haven't integrated AI into workflows systematically. We assess where your team actually is and build from there. The bootcamp works for beginners and intermediate users—advanced content is available for those who've established basics.

Trained users complete tasks 25% faster with 40% higher quality than casual users. (Harvard Business School)

Can you customize this for our specific workflows and challenges?

Yes—private bootcamps include industry-specific content and your actual workflows.

We work with your actual documents, your real challenges, and your specific data. The Bring Your Own Use Case (BYOUC) component ensures every participant leaves with workflows tailored to their role. You don't get generic examples—you get solutions for your actual problems.

Every participant leaves with 15-20 documented workflows tailored to their specific role and industry.

What's the next step if we're interested?

Yes, and it starts with a simple conversation.

Book a free AI strategy session and we'll assess where your organization is, identify your highest-impact use cases, and recommend a path forward. Every bootcamp includes a Leadership Strategy Session to align your executive team on next steps. You'll have documented workflows, a custom prompt library, and trained internal champions who can drive continued adoption.

No obligation—just a conversation to see if Kiingo is the right fit for your organization.

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Client Stories

What Our Clients Say

Hear what forward-thinking executives say about their AI enablement journey with Kiingo.

Kiingo opened my eyes to doing totally new, unforeseen activities to grow my business—not just being more efficient. As AI keeps changing, Kiingo adapts to both my needs and those rapid changes. Ross keeps it real.
Ross knows his stuff—it's not something he bolted on. He knows the backstory as well as where things are heading. I created an agent to serve as a Chair collaborator with me. It made it faster to prepare for meetings and gave me ideas for what to do to add members.
I was already addicted to the benefits of using AI, but I feel several times more effective and now understand how to use it for teams and larger project planning. I have clients interested in improved application of AI and can now recommend Kiingo from experience.
Ross is an expert in the field and has a great way of communicating that knowledge. He makes it fun and interesting. I developed a number of GPTs specific to different tasks—like one to answer email in my tone. I learned about things I had no idea about, such as building a Prompt Engineering Library.